Frequently asked Questions (F.A.Q)

1. What are the requirements to rent at Dollar Rent a Car?
2. What do I do in case of an accident?
3. What do I do in case something goes wrong with the car?
4. Can I drive the vehicle outside the Haitian borders?
5. Is there a mileage limit in my rental?
6. How can I extend my rental?
7. Can I reserve a specific CarModel?
8. What type of Insurance coverage is offered in my rental?
9. What are the charges when renting a car?
10. What time do I have to return the vehicle?
11. Can I Pay Cash for a rental?
12. Do I have to refuel the vehicle before giving it back?
1. What are the requirements to rent at Dollar Rent a Car?
Ans:
  • • You must be at least  21 years old
  • • Have a valid driver’s license
  • • A valid credit card
2. What do I do in case of an accident?
Ans:
  • • Call OAVCT immediately   119 or 245-2022. Their service works 24/7 and even on holidays.
  • • Go to the nearest police staying for a deposition on the accident.
  • • Notify our office of the accident at these number:  (509) 36-DOLLAR (36-365527)
3. What do I do in case something goes wrong with the car?
Ans: Call our tow truck on this number: (509) 783-6593 or our office at: (509) 36-DOLLAR
4. Can I drive the vehicle outside the Haitian borders?
Ans: Unfortunately driving is strictly restricted to the Haitian territory.
5. Is there a mileage limit in my rental?
Ans: All our cars are rented with unlimited mileage and you won’t be charged for going over mileages.
6. How can I extend my rental?
Ans: We will gladly extend you rental; however you have to call our office for authorization and to be notified of additional costs that may incur.
7. Can I reserve a specific Car Model?
Ans: We cannot guarantee a specific make, model or color of vehicle but if you make your reservation well in advance we can sometimes accommodate your taste
8. What type of Insurance coverage is offered in my rental?
Ans: We offer a CDW (Collision Damage Weaver) with deductible.
9. What are the charges when renting a car?
Ans:
  • • Base Price
  • • Tax (TCA)- 10% ( unless you are a N.G.O with Tax exemption documents issued to you by the Government)
10. What time do I have to return the vehicle?
Ans: At exactly the same time you rented it the previous day.
11. Can I Pay Cash for a rental?
Ans: You can always pay cash when you return the vehicle. The hold on your card will be then eliminated.
12. Do I have to refuel the vehicle before giving it back?
Ans: The vehicle will be delivered to you with a full tank of gas, you will have to refill the tank to return in full also.